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Mục Lục

Automatic Appeal process never restores classic 2D clothing despite successful appeal

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Katan
17:20 07/09/2026
Theo dõi trên

Mục Lục

Bug description

I have appealed many times through the automatic appeal system regarding classic clothing, and these assets have never been restored despite my appeal being accepted. Up until now, this has not been such a big problem because in such cases I would write to the Appeal Team and after a few days someone would help me by restoring the asset, but unfortunately the Appeal Team has stopped being helpful for some time now and they rarely reply or reply off-topic. Here is an example:

This appeal was accepted on March 8th and the asset is still deleted, almost a week later: ?? Halloween Overalls - Roblox.

Today another asset was deleted for an equally ridiculous reason:

The appeal was accepted but this asset will not be restored anyway (because it never was).

I am reporting this as a bug because if this system allows appeals regarding classic clothes, then it should also restore them when the appeal is accepted, and it does not do that.

When a shirt/.pants (2D clothing asset) is deleted, the ID given in the deletion message always has the last 3 digits different than the ID of the clothing. For example, for the first example given above, the image ID is 15120686152 but the ID of the clothing that uses this image is 15120686183. For the second case, the image ID is 12698624383 but the ID of the clothing that uses the image is 12698624409 (always the last 3 digits are different). Appealing in this way for classic clothes makes no sense and the clothes are never restored, because this process only restores the image and does not restore the classic clothes in the catalog, so it is useless in case of appealing for classic clothes. Fixing this would make the Appeal Team receive fewer messages and maybe then be more helpful to those who need help from them.

Expected behavior

Since the automatic appeal system allows appeals for deleted classic clothing, I expect these assets to be restored after a positive appeal (like it is the case with UGC accessories), but this has never happened. The ability to appeal in this way would be useful, faster and would reduce the number of messages sent to the Appeal Team.

A private message is associated with this bug report

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